Critical Repair

repair. relief. remain.

Provides major repairs at an affordable rate to keep local residents safe and warm and prevent them from being displaced.

Critical Repair Services

  • Roof repairs or replacements

  • Ramps & accessibility needs

  • HVAC repair or replacement

  • Limited electrical and plumbing

  • Limited flooring repairs

  • Interior & exterior work needed to maintain the home

  • Weatherization

Our critical repair program does not address basic painting, cosmetic repairs, or bathroom renovations unless safety, code, or accessibility issues exist. We cannot do repairs on mobile homes, condos, townhomes, or rental properties.

Applying for Critical Repairs

The full application process can take approximately 3 to 6 months.

    • Your home must be a single-family, detached house. No mobile homes, townhomes, condos, or rental properties.

    • You must occupy the house and have been living there for at least three years.

    • Homeowners insurance is preferred.

    • Your home resides in Williamson, Maury, Hickman, or Lawrence County.

    • Property taxes and mortgage payments on your home must be current.

    • Income must fall between 20% and 80% of the HUD Median Income as noted in the Maximum Gross Monthly Income Chart found here.

  • Pre-Application

    All those interested in applying must first complete a pre-application. If all the criteria are met, applicant will be asked to fill out a larger application and provide needed documentation. HFHWM staff members can also come to applicant’s home to help complete the application if need be.

    Background and Credit Checks (1-3 months after application is received)

    We will perform background checks on all members of the household over the age of 16. We will also check to make sure that mortgage payments and taxes on the home are up to date.

    Home Visits (2-4 months after application is received)

    We will schedule initial home visits with households meeting the requirements. The Critical Home Repair Committee will review the applications, and you will be notified of the committee’s decisions by mail. During the process, home visits will be made during the repair, at completion, and at the three months after the repair.

    Approval (1-2 months after your home visit)

    Once you are approved, you will be contacted to sign your participation contract. At this point, you will begin completing your community service hours and paying your deposit, if applicable.

    The full application process can take approximately 3 to 6 months.

  • The cost will be determined based on the size and scope of repairs. All critical repair clients will be charged on a sliding scale of affordability. Habitat for Humanity Williamson-Maury pays at least 90% of the repair costs. If repair is less than $100, the charge will be waived.

To apply for the Critical Repair Program, please call our office at 615- 690-8090 or pick up an application at 109 Noah Drive, Franklin, TN 37064.